Shipping / Delivery
- Express shipping in Romania
We ship all over Romania with our partner, Fan Courier. Delivery takes one day.
Depending on your location, we will provide the best shipping solution for you, with one of our partners.
Returns and Exchanges
PRODUCTS IN STANDARD SIZES AND COLOURS
You have 7 days to change the product with a different colour or size, if the product is clean and unworn.
All products must be sent back with an “OPEN ON DELIVERY” option. Any product that is not in a suitable condition for resale (the product was used, washed soiled or damaged) will not be refunded and will be sent back to you.
Transport costs charged on delivery will not be refunded in case of return.
We will refund your money within 7 days using the same payment method. (or return the difference, if needed, in case of an exchange).
Please note that custom made products bought online can not be refunded or exchanged.
According to OUG 130/2000 art. 10 letter c) – “The consumer can not cancel these types of contracts […] c) contracts for the supply of goods made to the consumer’s specifications or clearly personalized products […].”
According to OUG 34/2014 art. 16 letter c) – “…are exempted from the right of withdrawal stipulated in Art. 9-15 concerning distance contracts and contracts away from the business premises the following: […] c) the supply of products manufactured according to the specifications submitted by the consumer or clearly personalized […]. ”
Because we want you to be fully satisfied with our products, in some cases, we will make changes to the same product, if possible.
Rahmiteka Concept SRL